Download-Exclusive Game

FAQ -Frequently Asked Questions-

Which play modes work with this game?

Puzzle & Dragons GOLD is exclusively intended for play in Handheld Mode. It is not compatible with the TV or Tabletop Modes.
*For more information about play modes, see here.

Before Playing

Can I play for free?

There are no charges beyond the game software's purchase price.
This game is also suitable for play by children.
*Any network charges for online play will be borne by the customer.

Can I play with a second Nintendo Switch™?

One software purchase is required per Nintendo Switch™ console.
If you own multiple Nintendo Switch™ consoles, the game will be playable with the primary console registered with your Nintendo Account.
*See here for more information regarding primary consoles.

Does this game connect to other installments in the Puzzle & Dragons series?

This software does not link or connect to other Puzzle & Dragons games.

Regarding Save Data

Where is the save data stored?

Save data is stored on the Nintendo Switch™ console.

How many save data slots are there?

There is one save data slot per Nintendo Switch™ user.

My save data has been erased. Is it possible to restore it?

The game is compatible with the Nintendo Switch Online service's Save Data Cloud Backup feature. Save data that has been backed up may be downloaded to the console.
Please note that in-game items obtained from present codes, etc., subsequently to the most recent saved data backup will be lost.

Regarding Online Battles

I'm unable to play Online Battles

Online Battles require a Nintendo Switch Online membership, which is a subscription service managed by Nintendo. See the Nintendo Switch Online homepage for more information.

My Internet connection was interrupted during an Online Battle. Who will win?

In Online Battles, the player with the disconnected Nintendo Switch™ console is judged the loser.
*For best results, we recommend playing with a stable network connection.

E-mail Inquiries

If you're having trouble or need help
Contact Us(We will reply)

*Depending on the content of the inquiry (e.g., regarding game strategy or specifications), we may be unable to respond.
*Please allow time for the customer service team to investigate and respond to inquiries.
*Depending on the content of your inquiry, we may refer you to the official website, etc.